Fran loves the spotlight. Our cartoon nurse insisted on being on the top of the new Web site, on the cover of all the books in the series, and on all the T-shirts we give away at the NSNA conventions and as prizes to our contest winners.

Still, that wasn’t enough.

Fran wanted another YouTube video. Sure, the first one was viewed by more than 15,000 (and counting) sets of eyes. And sure, it helped put Fran on the map in the nursing world. But Fran wanted to share another adventure and, frankly, who are we to stop her?

So here is the second installment of the “Fran Files.” In this one, Fran talks about some of the trouble she is having communicating as a new nurse. Patients, physicians, and the other nurses are giving her a bit of a hard time. Fran’s grandmother (who looks eerily similar to Fran), like most grandmothers, is there to lend an ear. And to send some of Fran’s favorite “cinny minny” cookies.

When you get a spare 91 seconds, take a look. And, as always we’d love to know what you think. Love it? Hate it? Experiencing the same communication issues? Leave us a comment and let your voice be heard.